Hotel management
made effortless.

The cloud-based system built for hotel owners. Track every guest, every room, every shilling — on any device, from anywhere.

No credit card required • Setup takes 2 minutes • Cancel anytime

Real-Time
Live Room Status
100+
Rooms Supported
KES
Local Currency
24/7
Cloud Access
Features

Everything your hotel needs

Designed by hotel operators for hotel operators. No training required — if you can use a phone, you can use this.

Operations

Live Room Grid

See every room's status at a glance — Vacant, Occupied, Overdue, or Reserved. Click any card to act instantly.

Smart Guest Check-In

Capture name, ID, phone, and payment method (Cash, M-Pesa, Card, Bank Transfer) in one fast form. Returning guests are flagged automatically.

Returning Guest Detection

When a repeat guest checks in, a green banner shows their previous stay count and last visit date — so staff can greet them properly every time.

Housekeeping Status

After checkout, rooms automatically flip to "Needs Cleaning." Staff mark rooms Clean or In Progress directly on the room grid — no extra app needed.

Maintenance Mode

Flag any room as Under Maintenance and it's instantly blocked from check-in. Toggle maintenance on or off room-by-room from the dashboard.

Bulk Overdue Checkout

Select multiple overdue rooms and check them all out at once. Ideal for busy mornings when several guests need processing before new arrivals.

Calendar View

See your full month or week at a glance. Visualize occupancy patterns, upcoming check-outs, and gaps to fill.

Advance Reservations

Reserve rooms for walk-ins and phone bookings days ahead. Guests show as Reserved until they physically arrive.

Extend & Early Checkout

Extend a guest's stay with additional payment in seconds, or process an early checkout with a prorated summary.

Room Inventory Control

Add, rename, or remove rooms in bulk. Organise your floor plan and keep your inventory matching your physical property.

Multi-Staff Access

Give each receptionist their own login. All actions are tracked and the ledger stays accurate no matter who's on shift.

Shift Handover Notes

Staff leave notes for the incoming shift — maintenance issues, VIP guests, pending payments. A shared log that keeps every shift informed.

Revenue & Reporting

EOD Financial Reports

End-of-day summaries, weekly and monthly revenue breakdowns. Print professional audit reports for ownership.

Revenue Trend Chart

Visual 7-day, 30-day, or 90-day revenue chart on the main dashboard. Spot busy periods, slow weeks, and seasonal patterns at a glance. Collapsible to save screen space.

Nightly Print Reports

One click generates a Tonight's Occupancy load sheet and a full Room Status report — perfect for shift handover and night audit. No extra software needed.

Live Guest Ledger

Every check-in, service charge, and payment creates a timestamped ledger entry. Full audit trail at a glance.

Expense Tracking

Log staff salaries, electricity, water, and daily operations as they happen. EOD reports show net profit after expenses — not just gross revenue.

Full Data Export (CSV)

Export bookings history, guest directory, and expense log as CSV any time. Own your data and open it in Excel or Google Sheets with zero friction.

Guest Experience

Print Guest Receipts

Generate a clean, print-ready receipt at checkout — itemized services, stay duration, and total paid. One click, done.

Email Receipts

Send a professional checkout receipt straight to a guest's inbox with one click — itemized stay, payment method, and your hotel branding. Automatic.

Guest Services Billing

Log laundry, meals, room service and other extras against any guest. Billed automatically and tracked per stay.

Paid Add-Ons

Public Booking Portal

Opt in to booking.hbnairobi.com and travelers across Kenya can find and book your rooms online. Every reservation appears in your dashboard instantly.

Multi-Property Management

Own more than one hotel? Add branch properties under one account and switch between them from the top navbar — one login, multiple locations, separate dashboards.

Offline Payment Recording

Record subscription payments made via M-Pesa or bank transfer — enter the reference number and date, and your billing history updates instantly.

AI Hotel Assistant

Ask your hotel anything in plain English. Powered by Gemini — instantly answers occupancy, revenue, overdue guests, and which rooms are occupied, using your live data.

New Feature

Your hotel,
on demand.

The built-in AI assistant knows your live hotel data — room occupancy, revenue, guest names, and overdue checkouts — and answers any question instantly. No dashboards to navigate, no reports to run.

  • "Which rooms are occupied?" — lists every room with guest name & checkout date
  • "What's today's revenue and net profit?" — pulls live figures in seconds
  • "Any overdue guests?" — names the rooms and recommends what to do
  • EOD reports get an AI-written narrative summary automatically
Try It Free
Powered by Google Gemini
Paid Add-On

One login,
every location.

Own more than one hotel? Add branch properties under a single account and switch between them from the top navbar — separate dashboards, separate ledgers, one login.

  • Switch between properties in one click from the top navbar
  • Each property has its own rooms, guests, ledger, and reports
  • Staff access is scoped per property — no cross-contamination
  • Unlock per branch — add locations as your portfolio grows
Add a Branch Property
Now Live

Your hotel.
Online. Bookable.

Opt your hotel into booking.hbnairobi.com — Kenya's hotel booking directory. Travelers search by city, date, and budget; the booking flows straight into your dashboard with zero manual work.

  • Travelers find your hotel by city, price & room type
  • Bookings appear instantly in your room grid — no double-entry
  • Real-time availability: occupied rooms are hidden automatically
  • Opt in or out any time from your Listing settings
How It Works

Up and running in minutes

1

Register Your Hotel

Create your account with your hotel name and email. Your workspace is ready instantly with rooms pre-configured.

2

Check-In Guests

Click any vacant room and fill the guest details. Your ledger, room grid and stats all update in real-time.

3

Track & Report

Monitor revenue, overdue guests and checkouts. Print audit-ready reports for ownership and management.

Pricing

One plan. Everything included.

Start your 14-day free trial today. No credit card required. Cancel anytime.

Optional Add-Ons

Add only what you need. All add-ons are billed on the same monthly cycle as your subscription — one combined invoice.

Booking Portal Listing

Get your hotel listed on booking.hbnairobi.com so travelers across Kenya can find and book you online.

KES 2,000 /month
Request Listing
Per Branch

Multi-Property Branch

Add a second (or third) hotel location under one account. Each branch gets its own dashboard, rooms, and ledger.

KES 4,500 /branch/month
Request Add-On

Offline Payment Recording

Record subscription payments made via M-Pesa or bank transfer — enter the reference and your billing history updates instantly.

Included
Go to Billing

All add-ons are billed to your main account. One M-Pesa or bank transfer payment covers everything each month.

Join hotels already using HB Nairobi

Ready to modernize
your hotel?

Start your free 14-day trial today. No setup fees, no credit card, no commitments.

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